1. Our parties are in demand, so we ask that you secure your party with a 50% deposit. We will send you a secure link online to maximise protecting your details. We will then send you a further link for the remainder of the balance 2 weeks before your party date.
  2. Your 50% deposit is not refundable if you change your mind, however we will do our best to change your party date to accommodate unforeseen circumstances. Once your balance is paid, we are unable to change any details for your party.
  3. We do need a table large enough for us to put our equipment on. We need roughly 4′ x 2′, although larger tables will work for us too. We will also need access to water and a power socket.
  4. Our priority is protecting the children present at the party and as such we ask that there is at least one adult present in the room at all times. Should more parents wish to stay, we’re more than happy but ask that they stay quiet.
  5. All of our presenters are DBS checked, fully trained and offered ongoing support. It is our priority that both the children and our presentations are safe.
  6. We do our upmost  to tailor the party to the children and the individual party. If you have a theme please advise us as soon as possible.
  7. Children are not to touch any of our kit unless they have our direct permission and supervision. This is for their safety and must be upheld. If, for any reason someone touches our kit without our permission and/or supervision, we cannot be held responsible for any injuries resulting from it.
  8. All of our electrical kit is tested annually as well as visually checked before each presentation. The rest of our equipment is visually checked and all of our experiments are risk assessed. You can request a copy of any of this information by writing to office@thefablab.co.uk.
  9. If you were unhappy with any part of your presentation, please let us know at the first available opportunity. We will always seek to reach a resolution as soon as possible. This can be done by telephone or by email.
  10. We have full public liability insurance which covers all guests at all of our presentations.
  11. We reserve the right to publish any media or comments that are given or posted to The Fab Lab through Social Media, writing or verbally.
  12. We will protect your data at all times. We may promote other events and presentations to you but will respect any requests not to contact us further.